Pittsburgh, PA

Veteran owned and operated

Legal

Privacy Policy for AfterLife

Last updated: November 14th, 2025

This Privacy Policy explains how AfterLife (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, purchase our products, or use our digital memorial services.

By using AfterLife, you agree to the practices described in this Policy.


1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

  • Name
  • Email address
  • Billing and shipping address
  • Payment information (processed securely through Stripe or WooCommerce Payments — we do not store card numbers)
  • Account login credentials
  • Information submitted to a memorial page (photos, videos, stories, biography text, dates, etc.)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on the site
  • Cookies and similar data

C. Memorial Content Submitted by Users

Users who create tribute pages may upload:

  • Photos
  • Videos
  • Audio
  • Text, stories, and biography information

You are responsible for ensuring you have permission to upload any content.


2. How We Use Your Information

We use personal information to:

  • Process orders and payments
  • Create and manage user accounts
  • Generate unique QR codes
  • Provide access to digital tribute pages
  • Improve website functionality and user experience
  • Send order confirmations, updates, or customer support messages
  • Maintain the security and integrity of our platform
  • Comply with legal requirements

We do not sell or rent your personal information.


3. How We Share Your Information

We may share your information with:

A. Service Providers

Trusted third-party companies that help us operate our business, including:

  • Payment processors (Stripe, WooCommerce Payments)
  • Web hosting providers (Hostinger)
  • Email communication services
  • Analytics providers

These partners are only allowed to use your information as needed to perform their services.

B. Legal Requirements

We may disclose information to comply with:

  • Laws
  • Court orders
  • Government investigations
  • Fraud prevention

We do not sell memorial content or user data.


4. Digital Tribute Page Visibility

Users can choose whether a memorial page is:

  • Public (viewable by anyone with the link or QR code)
  • Private (restricted to invited viewers)

AfterLife is not responsible for who scans a publicly displayed QR code.


5. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Improve site performance
  • Analyze website traffic
  • Support checkout and account login functionality

You may disable cookies in your browser, but certain website features may not work properly.


6. Data Retention

We retain user data for as long as your account or subscription remains active.

If your membership expires:

  • Your digital tribute page may become inaccessible
  • We may retain necessary data for legal, accounting, or security purposes

You may request deletion of your account data at any time.


7. Protecting Your Information

We implement security measures to safeguard your information, including:

  • Encrypted payment processing
  • Secure hosting
  • Account password protection
  • Limited access to internal systems

No online service can guarantee 100% security, but we take all reasonable steps to protect your data.


8. Children’s Privacy

Our service is not intended for children under 13.
We do not knowingly collect data from children.
If you believe a child has submitted personal information, contact us to request deletion.


9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Restrict certain uses of your data
  • Request a copy of your data (“data portability”)

To exercise these rights, contact us at:
📧 [Support@AfterLifeProj.com]


10. Third-Party Links

Our website may contain links to external sites. AfterLife is not responsible for their privacy practices. We encourage you to review their policies before sharing personal information.


11. Updates to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date at the top will reflect the changes.
Continued use of our site means you accept the updated policy.


12. Contact Us

If you have questions about this Privacy Policy or need help with your personal data, you can reach us at:

📧 support@afterlifeproj.com

Terms of Service for AfterLife

Last Updated: November 14th, 2025

Welcome to AfterLife. By accessing or using our website, purchasing our products, or creating a digital memorial page, you agree to the following Terms of Service (“Terms”). Please read them carefully.

These Terms apply to all visitors, customers, and users of AfterLife (“you”).


1. Overview

AfterLife provides:

  • Physical products such as QR tribute memorials

  • Digital memorial pages accessible via unique QR codes

  • Subscription-based services for ongoing hosting and access

By using our services, you confirm that you are at least 18 years old and legally capable of entering into this agreement.


2. Use of the Website

You agree to use our website and services only for lawful purposes.
You may not:

  • Interfere with website functionality or security

  • Attempt to gain unauthorized access to systems or user accounts

  • Upload harmful code or attempt to disrupt service

  • Use our products or services for any illegal, abusive, or defamatory purpose

We reserve the right to suspend or terminate your access if we detect misuse.


3. Purchases & Payments

All purchases made through AfterLife must be paid in full at the time of checkout.
We accept payments through secure third-party processors such as Stripe or WooCommerce Payments.

You agree that:

  • All billing information you provide is accurate and complete

  • You are authorized to use the payment method provided

  • Prices may change at any time, but changes do not affect completed orders


4. Digital Tribute Pages

Each physical product includes access to a digital memorial page, which may require creating an account.

User Responsibilities:

You are responsible for:

  • Ensuring the information you upload is accurate and lawful

  • Having rights or permission to upload photos, videos, audio, or text

  • Managing privacy settings of your tribute page

  • Keeping your login credentials secure

AfterLife is not responsible for:

  • Unauthorized access caused by QR codes displayed publicly

  • Content uploaded by users

  • Lost or deleted content if your subscription expires


5. Subscription & Billing

Digital tribute pages require an active subscription after the included free trial period.

Subscription Details:

  • The monthly fee is $9.99 per tribute page

  • Billing renews automatically each month

  • You may cancel at any time through your account

  • If cancelled, the tribute page may become inaccessible

We do not automatically delete your content upon cancellation, but access may be restricted. Contact support if you wish to permanently delete your memorial page.


6. Shipping & Delivery

Physical tribute products (QR memorial tribute, shadowboxes, etc.) are crafted and shipped after purchase.

Shipping Terms:

  • Delivery times vary by location

  • You are responsible for providing accurate shipping information

  • AfterLife is not liable for delivery delays caused by carriers

  • Lost or damaged items must be reported within 7 days of delivery


7. Returns & Refunds

Because AfterLife products are custom-made and engraved, refunds are limited.

We generally offer refunds only when:

  • The product arrives damaged

  • The engraving contains an error caused by us

  • The item never arrives

Subscription fees are non-refundable unless required by law.

A full Refund Policy is available on our website.


8. Intellectual Property

All content on AfterLife, including:

  • Logos

  • Website design

  • Product images

  • Text and graphics

  • Digital memorial platform features

…is owned by AfterLife and protected by copyright laws.
You may not copy, reproduce, or distribute any content without our permission.

User-submitted memorial content remains your property, but by uploading it, you grant AfterLife permission to host and display it as part of the memorial service.


9. Termination of Service

We may suspend or terminate your account or subscription if:

  • You violate these Terms

  • You engage in fraudulent or harmful behavior

  • You upload inappropriate, illegal, or abusive content

You may also cancel your subscription and delete your account at any time.


10. Limitation of Liability

To the fullest extent permitted by law:

  • AfterLife is not liable for indirect, incidental, or consequential damages

  • We are not responsible for data loss, unauthorized access, or service interruptions

  • QR code functionality depends on third-party devices and internet access

  • We do not guarantee uninterrupted access to digital tribute pages

Our total liability is limited to the amount you paid for the applicable product or service.


11. Third-Party Services

We use third-party providers (e.g., Stripe, hosting services, analytics tools).
Their privacy policies and terms govern how your information is handled by them.
We are not responsible for the actions of external service providers.


12. Changes to These Terms

We may update or modify these Terms at any time.
The updated version will be posted with the new “Last Updated” date.
Continued use of our site indicates acceptance of any changes.


13. Governing Law

These Terms are governed by the laws of the United States and the state in which AfterLife operates.
Any disputes will be resolved in state or federal courts within that jurisdiction.


14. Contact Us

For questions about these Terms or your account, contact us at:

📧 support@afterlifeproj.com

Honor Our Heroes Donation Policy

Last Updated: November 14th, 2025

The Honor Our Heroes (HOH) program is a charitable initiative created by AfterLife to support and recognize the families of fallen U.S. service members. Through community donations, AfterLife provides custom memorial tributes at no cost to selected Gold Star families.

This policy explains how the program works, how donations are used, and what donors can expect.


1. Purpose of the Program

The Honor Our Heroes program exists to:

  • Fund the creation of personalized AfterLife QR Shadowbox Memorial Tributes

  • Provide one year of free digital tribute page access to a Gold Star family

  • Honor the legacy of fallen service members

  • Ensure their stories remain accessible and remembered

All donations to this program go directly toward these goals.


2. How Donations Are Used

Donations collected through the Honor Our Heroes page are used exclusively to cover:

  • Materials and production of the custom LED Shadowbox Tribute

  • Laser engraving of the QR memorial plate

  • Packaging and shipping to the selected Gold Star family

  • One year of hosting for the digital tribute page

  • Program administration costs (limited to essentials only)

AfterLife does not profit from HOH donations.

Funds are used solely to support tribute creation and family delivery.


3. Donation Goal and Distribution

  • The program operates on a revolving goal system.

  • Once donations reach $5,000, AfterLife creates and delivers a complete memorial tribute to a Gold Star family.

  • After the tribute is delivered, the donation goal resets and fundraising begins again for the next hero.

The $5,000 goal covers the average cost of materials, labor, digital services, and delivery.


4. How Gold Star Families Are Selected

Families may be:

  • Referred to the program

  • Nominated by community members

  • Selected directly by AfterLife based on need and availability

AfterLife may request verification that the fallen hero qualifies as a U.S. Gold Star designation.

Families never pay for their tribute.


5. Donation Refund Policy

Because donations immediately contribute to the Honor Our Heroes fund and may be allocated toward ongoing or upcoming tribute creation:

All HOH donations are final and non-refundable.

If a donation was made in error (duplicate or incorrect amount), contact us within 24 hours and we will attempt to correct it at our discretion.


6. Tax Deductibility

At this time, AfterLife is not a registered nonprofit, which means:

HOH donations are NOT tax-deductible.

This will be updated if AfterLife obtains nonprofit status in the future.


7. Transparency and Progress Tracking

AfterLife aims to maintain transparency by:

  • Displaying current donation progress on the HOH page

  • Updating supporters when a tribute is completed

  • Sharing (with family permission) photos or details of completed shadowboxes

We take privacy seriously and will only share information permitted by the Gold Star family.


8. Donor Privacy

We protect donor information in accordance with our Privacy Policy.
We do not sell or share donor data with outside organizations.

Donors may choose to remain anonymous.


9. Changes to the Program

AfterLife may update the Honor Our Heroes program or this policy as needed. Any changes will be posted with a new “Last Updated” date. Continued donations signify acceptance of the updated policy.


10. Contact Us

If you have questions about the Honor Our Heroes program or this policy, contact us at: support@afterlifeproj.com

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